Shipping policy

At Dindy’s, we take great care in packing your order to ensure it arrives in excellent condition. Please review the details of our shipping policy below:

Shipping Schedule

• Orders are typically shipped Monday through Wednesday.
• This schedule helps us avoid situations where packages may sit in a carrier’s warehouse over the weekend, which could expose products to unfavorable conditions such as heat.

Ownership & Liability

• Once an order has been handed over to the shipping carrier, ownership of the merchandise transfers to the buyer.
• Any damage that occurs while the package is in transit must be claimed directly with the shipping carrier by the buyer.

Damaged Products

• If your order arrives damaged, please contact us immediately at info@dindys.com .
• Include clear photographs of the damaged product(s) and packaging in your email.
• Dindy’s will carefully evaluate your case and respond with the appropriate next steps.

We appreciate your understanding and cooperation, and we remain committed to delivering your order with the utmost care.